FAQ's
How do I place an order?
To complete your order, please follow the payment steps. After confirming your shopping cart, please select a payment method and continue.
How much are the shipping costs?
Shipping costs vary depending on the country and shipping method chosen. Shipping and delivery times are specified during the ordering process. There are no shipping costs for orders over €70 for delivery to Germany and Austria.
How long are the delivery times?
Delivery times to Germany are usually between 2-6 working days. Deliveries to neighboring countries in Germany usually take 1-2 working days longer.
How and where do you produce?
We print all of our products here in Germany. Immediately after you place your order, your product will be produced exclusively for you and shipped within a few working days. This means that not only will you receive your unique item shortly, but we also protect the environment as we only produce our products to order.
Can I return an item?
If an item is damaged or there is another problem with your order, please contact us through our "Contact Us" page, describing your problem in as much detail as possible and waiting for a response before initiating the return process.
The items must be returned intact. We will refund the purchase amount of the returned items within 14 days of receiving the goods. You have to pay the costs for the return shipping.
Who should I contact if I have any other questions?
Please write us a short message on our contact page, which you can find at the bottom of the website. We will respond on the same day and resolve your issue with you.